Learn Dialogflow CX
Learn the basics of building bots using Dialogflow CX
This course will help you learn the basics of Dialogflow CX.
Unlike the online documentation, this course follows a systematic syllabus. If you learn the chapters in order, you should be able to design fairly complex Dialogflow CX bots without much difficulty.
There are precious few courses and tutorials for Dialogflow CX given its recent release. For that reason, I wondered if I should wait until the product matured some more before looking for a course. I bought the course after watching a few of the previews of this and other courses. I like Aravind’s approach to teaching. He breaks things down into “bite-sized morsels” without using lingo that leaves many behind. I like the discussion on state machines. I was distantly familiar with the term but Aravind brought it up close.
Other benefits of the course:an understanding of the terminology used in Dialogflow, an understanding of entities and parameters, an overall view of the process of building a bot in CX
I would recommend this course to anyone that has a need to learn the process of creating a bot, either for cost savings or for extending your existing call center functionality.
- Paul R
I have learned so much from this website and the CX course. I find these courses much more informative than the official documentation. Just the difference between parameters in CX and the pitfalls of contexts and slot filling in ES was golden.
– Shahrukh S